MONSTER MACHINE

Bike Ready?

Going back to Dave and his bike. So we know that Dave's trip is a long one, 28,000+ miles or so. You can't leave with on a trip like this without changing the oil... "And rebuilding the bike." Dave got a new sponsor that carries a lot of weight. Surdyke Harley Davidson, in Festus Missouri.

Dave put a lot of time and effort into this relationship. Dave had to work very hard just to get his foot in the door. There we a lot of doors closed in the beginning, but Dave pushed on, and stayed with his gut and kept calling and showing up at their door, it payed off in the end.

So I met Dave at Surdyke  on a Saturday afternoon, and Dave arranged some service on his bike before the trip. As we were there the conversations got a little more in depth with the staff and after a while we met the marketing department for Surdyke.

Dave made a final pitch, and before you know it, they had his bike in the service area and rolled out the red carpet. I was very impressed at the service that Surdyke offered Dave. Dave had his whole bike gone through from top to bottom. The key to this is, the service area drop everything they were doing and got him in and out in a little under 4 hours.

I was amazed at how they would come out every few minutes and explain just what they were doing to the bike to Dave. Dave had a few issues that might have cost him on the road with a break down. They went from top to bottom with a fine tooth cone on his bike. Surdyke made some recommendations on fluids, and grease points, and most was just basic check points on Dave's bike that was being over looked with another shop.

Don't get me wrong, Dave is smart when it comes to his pony. He does a lot of the work himself on his bike, but some times another pair of eyes helps out every once in awhile. Again, I was very impressed with the way the service was done. Someone was checking with us on a regular basis. We had a table and refreshments, television, music, and they had BBQ that was there to pick from.

Dave and myself both commented that this was above and beyond the call of duty. We were off in about 4 hours, and had an invitation to come back and shoot Dave at the dealership.

So a couple of days later, I took the camera, my cameraman, a line of notes and did an interview with the dealership and Service Manager, and staff. We laughed so much during the shoot that I was crying a couple of times. There were some priceless biker stories, and just a great time

In the mean time Dave got dealer sponsorship dollars, and a huge discount on the work on his bike. This alone was big dollar savings, considering what was done to his bike in a afternoon. The service was unheard of. I would like to give a shout out to everyone at Surdyke that helped Dave, and was so nice to both of us. I would highly recommend this Harley dealership to everyone I know.

If you are around the Festus Missouri area and you have a bike. Make sure you stop by and say hey! Tell them your reading the blog and mention "Hoka Hey Dave", you should be in good hands at the end of the day. Even if you stop by, there is so much to look at, the staff is super friendly, and they are all just really good people in general at the shop. Can't say enough good things about this dealer.

Speaking of dealers, your going to get more technical information out of this video, that your head will spin. I got Dave and the Service Manager in front of the camera. Dave is in the background and the rest is up to the service manager. Take out a note pad, once it starts it just keeps rolling.

So check out this video clip, lots of details, and I tried to make it short and sweet...